Frequently Asked Questions
How can I get in contact with you?
Send us a message at info@sshalorcreative.co or fill out the contact form.
Do you ship internationally?
Yes, we do! Your order will be sent with tracked shipping. Customers are responsible for any customs fees that apply. To reduce shipping costs, all stickers orders will be sent untracked via letter mail by default however upgraded shipping is available.
How long does shipping take?
This is an approximate delivery schedule. These timelines may be sooner or later depending on your location, postal service provider, and holiday session.
United States: 1-2 weeks
Canada: 2-3 weeks
Everywhere Else: 3-12 weeks
How long does it take to process my order?
We typically take 2-4 days to process regular items. For personalized items it can take up to 2-6 days. :)
Can I modify or cancel my order after placing it?
You definitely can! As long as your order has not been shipped you can modify your order. However, if you have a personalized order, contact us as soon as possible to see if the product has already been made.
Can I change my shipping address after placing an order?
You definitely can! As long as your order has not been shipped you can change your address. If that order has already been shipped, we are not responsible for orders sent to incorrect or undeliverable addresses provided by the customer.